Following are some of the most commonly asked questions about the products we offer. If you can't find the answer to your questions, e-mail us and we will reply soon.
1. What is the main application of your PCBA service? -Industrial commander, and other industrial devices. -Medical equipments main board. -Security electronics -Communicative devices -New energy electronics
2. What is percentage of your engineering and quality department? Engineering and Quality department takes 14% of the total employees.
3. Can you provide function test before delivery? Yes, we have 4 engineers specialized in testing, loading firmware, analyze failure...
4. What is your main market? North America, West Europe, Southeast Asia, Australia and Middle East.
5. What payment terms do you accept? -T/T, West Union, PayPal acceptable. -CPT, FOB, FCA, DAP, Ex-work. -SYS Tech has our own forwarder with long-term cooperation, best transportation cost save your money.
6. If I want to get a quotation, what files should I provide? -We need PCB file and BOM list to quote the PCBA cost. -If you need us to do function test, please also provide test instruction.
7. How to work with you? -Email and send us the PCB file, BOM list, QTY needed. -We will provide quotation of PCB, assembly, components price in 1-2 working days. -Quotation approval by your side. -We will issue invoice to you for done payment. - SYS Tech Electronics prepares the production. And send EQ for your approval.
8. What do you specialize in? - SYS Tech specialized in sample, small-volume and middle-volume turn-key PCB assembly services.
9. How do you guarantee “no component substitutes”? -I. Our procurement channels are Avnet, Arrow, Digikey or regional agents, they are direct purchase from the original factory, We do not temporarily from unfamiliar suppliers sourcing components.
-II. We are very clear alternative can save costs and earn profits immoral, but our company culture demands that become an honest man, in order to survive and sustainable development in the commercial competition. Without confirmation of our customers, we will not use any alternatives.
Just For First Time Purchase PCBA form China If your first time purchase PCBA from China, you must be careful, because China's market and the prices are very confusing. For example, if the components procurement channels are not strict control, it would be easy to buy refurbished components, or obsolete components, will lead PCBA quality problems, it will give you a lot of unnecessary trouble, so be careful.
Currently, our procurement channels are agents and distributors authorized by the original brand, thereby ensuring the components’ quality and reliability. Without our customer's permission, we will not use alternative materials.
10. What are your PCB Assembly quality standards? - Assembly builds to IPC-A-610 current rev Class 2. Class 3 and J-Std-001 are available with prior review.
11. What if I have problems with my loaded boards? - If after receiving your loaded boards you run into problems of any kind, contact us at once. We will evaluate the issue and repair/rework or remake as may be appropriate after determining the root cause of the problem.
12. How do you secure customer files and information? - NDA agreement, ERP system, each employee has the appropriate permissions.
13. What data do you need for a turnkey PCB Assembly order? - We need your Bill of Materials (BOM) and Component Placement List (CPL). We are also able to accept many forms of CAD data, and ODB data upon data review.
14. Can you do a partial PCB Assembly? - Yes we can do partial PCB assembly for both kitted/consigned orders or for turnkey.
15. Do you have any special requirements for BGA type components? - Component footprint should be made per manufacture recommendations for pad size and mask clearance. All BGA type devices are required to have all vias under component tented with soldermask
16. What does your quoted price include? - We will provide you pricing for PCB assembly. The PCB assembly pricing includes tooling, solder stencil and assembly labor for loading the components. Our turn-key quotes also show component pricing as indicated.
17. Do you provide lead-free PCB Assembly? - Yes. default.
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